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Refund Policy

An official policy of MetaProfit


This Refund Policy ("Policy") forms an integral part of the Terms and Conditions governing your use of the services provided by MetaProfit (“we,” “us,” or “our”). By accessing or using https://metaprofit.network, you agree to be legally bound by this Policy. If you do not accept the terms herein, you must refrain from using our services.

We reserve the right to amend or update this Policy at any time, with or without prior notice. All changes will take effect immediately upon posting. It is your responsibility to periodically review this page for any modifications. Continued use of our services constitutes your acceptance of such updates.

Refunds are considered under the following scenarios: (1) First-Time Purchases and (2) Recurring Payments. Approved refunds are generally issued in the form of non-refundable account credits, which may be used toward future purchases or services.

1. First-Time Purchases

A "First-Time Purchase" is defined as your initial transaction involving the purchase of advertising space or services through our platform. Prior to purchase, you are expected to review ad zone attributes, including but not limited to pricing, placement, availability, and relevant publisher conditions.

Refund requests must be submitted within 24 hours of the transaction and will be considered only under the following conditions:

  • A duplicate purchase was made in the same ad zone unintentionally.
  • The ad placement was materially altered by the publisher after your purchase.

All refund requests are evaluated on a case-by-case basis. MetaProfit retains full discretion in approving or denying any request, and submission of a request does not guarantee a refund.

2. Recurring Payments

For subscription-based or recurring billing services, it is the user's responsibility to manage billing preferences in advance. As a general rule, no refunds will be issued once a billing cycle has begun.

However, if you believe a charge was made in error, you may request a review by contacting our support team within 3 days of the transaction. All decisions will be made at our reasonable discretion based on the merits of your request.

If you wish to submit a refund request, please contact our compliance and support department at:

Support Team
Email: